Your appointment is very important to us, and it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours' notice for any cancellations or rescheduling.

Please review our policy below:

• 48-Hour Notice: Any appointment cancelled or rescheduled with more than 48 hours' notice will not be charged.

• Less than 48-Hour Notice: Cancellations or rescheduling requests made within 48 hours of the appointment time will be subject to a cancellation fee equal to 100% of the scheduled service cost.

• No-Shows: If you do not show up for your scheduled appointment without any notification, you will be charged the full (100%) cost of the service.

To cancel or reschedule, please call us directly at 843.593.0080. We kindly ask that you do not use email or social media for time-sensitive cancellations.

We appreciate your understanding and cooperation. This policy allows us the time to inform our standby guests of any availability, thus better serving everyone.

Thank you, 

The Team at Pavona Parlor